Last Updated: January 2026

This Shipping Policy outlines how orders placed on Height Ayura are processed, shipped, and delivered. Please review this policy before placing an order.

1. Order Processing

All orders are processed within 1–2 business days after order confirmation. Orders are not processed or shipped on Sundays or public holidays.

2. Shipping Coverage

We currently ship orders across India. Delivery availability may vary based on your location and courier serviceability.

3. Estimated Delivery Time

Estimated delivery timelines are as follows:

Metro cities: 3–5 business days
Non-metro cities: 5–7 business days
Remote areas: 7–10 business days
Delivery times are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.

4. Shipping Charges

Shipping charges, if applicable, will be clearly displayed at checkout before payment is completed. Any promotional free-shipping offers will be communicated on the website.

5. Order Tracking

Once your order is shipped, tracking details will be shared via email or SMS, allowing you to monitor the delivery status of your order.

6. Delayed or Lost Shipments

If your order is delayed beyond the estimated delivery timeframe, please contact our support team. While we work closely with courier partners, Height Ayura is not responsible for delays beyond our control.

7. Incorrect Address

Customers are responsible for providing accurate shipping details. Height Ayura will not be liable for delivery failures due to incorrect or incomplete addresses provided at checkout.

8. Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery with supporting images so we can assist you as per our Refund & Return Policy.

9. Contact Us

For any shipping-related questions, please contact us at:

Email: support@heightayura.com
Brand: Height Ayura